Water Billing: We have seen and heard of some errors associated with the conversion over to the new billing system.
As a reminder, no one was billed for water consumption last month, only base billing and sewer, so this month’s bill is higher than normal. The due date has been extended to the 15th of the month instead of the 10th which we hope will be helpful.
As with any conversion process there are a few issues to be addressed but we are tackling those on a case by case basis. We appreciate your patience. If your water bill is in question please call water billing and let us know so that we can address any issues if they exist.
Thank you for your patience in this conversion as we work to make the process better for everyone.
Lake Gladewater provides an ample water supply for all the citizens of Gladewater and surrounding areas.
Continuous upgrades are being made to the Water Treatment Plant and service infrastructure in accordance with TCEQ regulations to ensure that our “Superior” water rating is maintained.
For assistance with new connects, disconnects or questions regarding water billing, call (903) 845-2474.
WATER/WASTEWATER RATES & CHARGES:
|Residential Water and Wastewater Deposit||$100.00|
|Commercial Water and Wastewater Deposit||$100.00|
|Water Rate (Inside City)|
|0-2000 gallons||$20.00 minimum|
|2001 to 5000 gallons; 5001 to 10000 gallons; All over 10000 gallons||$4.25 per thousand; $4.75 per thousand; $5.50 per thousand|
|Water Rate (Outside City)
2001 to 5000 gallons; 5001 to 10000 gallons; All over 10000 gallons
$6.375 per thousand; $7.125 per thousand; $8.25 per thousand
|Wastewater / Sewer Rates|
|Wastewater Rate (Inside City)|
|0-2000 gallons||$19.00 minimum|
|All over 2000 gallons||$3.50 per thousand|
|Wastewater Rate (Outside City)||1½ times the inside water service rate for those outside the corporate limits of the city.|
|0-2000 gallons||$28.50 minimum|
|All over 2000 gallons||$5.25 per thousand|
|On and Off Fees|
|Cut-off Fee (delinquent after 8 a.m. on the 21st of the month)||$15.00|
|Reconnect Fee after regular business hours||$25.00 (additional)|
|Water Tap Fee|
|3/4 inch tap||$550.00 dirt$1050.00 asphalt|
|1 inch tap||$650.00 dirt$1150.00 asphalt|
|1 1/2 inch tap||$900.00 dirt$1400.00 asphalt|
|2 inch tap||$1250.00 dirt$1750.00 asphalt|
|Wastewater Tap Fee|
|4 inch tap||$450.00 dirt$950.00 asphalt|
|6 inch tap||$450.00 dirt$950.00 asphalt|
|Water Tap & Wastewater Tap Fee (Outside City)||1½ times the inside water tap & wastewater tap rate|
|Bulkwater Rate||1½ times the inside water service rate|
ADDITIONAL RATES & CHARGES:
If any bill is not paid by or before the due date set forth on the bill or statement, the city shall add a 10% penalty to the amount past due and unpaid, and a second bill will be mailed containing a cutoff notice that if the bill is not paid by 8:00 a.m. on the 21st of the month, service will be discontinued for non-payment.
Charge for Blocking Meter: $25.00
Unauthorized use of Water: $200.00
Returned Check Charge: $25.00